Shipping policy

We ship to Crazy Mother F☆ckers all over the world

Orders within Australia will normally take 3-5 business. If you live in either NT or WA your order may take between 5 -10 buisness day's.

International Order's

New Zealand: 2-5 business days

USA,UK & CANADA: 6-12 business days

REST OF WORLD: 1-4 weeks

**All International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority. Our shipping times do not include any time a parcel is held up in customs.

 

NOTE: During busy sale periods we may take 1-2 business days to have your order shipped out. This is simply due to the high influx of orders we obtain.

 

Returns and exchanges

How do I return my item/s

CrazyMF would like you to be happy with the purchases that you make.  As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.

All returns must be received within 30 days of the purchase date. Gift cards can not be returned and are not redeemable for cash. Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements. Once your return has been processed, you will receive a confirmation email from our team.

How much does it cost to return an item?

AUS: Return shipping is only $10

If you are opting for an exchange, we will send your exchange item free of charge!

EVERYWHERE ELSE: You will need to visit your local post office and pay by weight of the parcel.

When does my gift card expire?

All gift cards are valid for 6 months.

Can I cancel a gift card?

Unfortunately not! Once a gift card has been purchased, it is non-refundable or redeemable for cash.

When will I receive my digital gift card?

Our online vouchers should be sent out within 24 hours! (usually in under 4 hours)

In the event your order has been selected for a security check your order may be delayed until the security check has cleared or until we have received the necessary information. If our team reach out to you, please get back to us asap!

Do I have to use all my gift card at once?

No, you don’t have to use the full amount of your gift card all at once. The remaining amount will stay on the gift card and can be used at a later date on other future purchases until your value runs out!